Operatingassistance

 

To optimise the use of your security solution, Secure Support Center offers:

  • Operating guidelines, best practices, recommendations
  • Video tutorials on key functionalities
  • “Live remote assistance” with our live monitoring solution to talk to the on-site operator via smartphone
  • On-site expertise and support by our technicians and engineers, up to permanent secondment of a technician to the customer site, in France or overseas.

 

Sightcall